Privacy Policy
Privacy Policy
Last updated: April 2026
HomeDude / A&E Innovation Inc. respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit www.homedude.ca and interact with our services.
HomeDude complies with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We may collect the following types of information:
- Personal information — name, email address, phone number, billing and shipping address
- Payment information — processed securely through trusted third-party payment providers; we do not store credit card details
- Order details — purchase history and transaction records
- Website usage data — IP address, browser type, and interactions with our website, collected via cookies and analytics tools
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Improve website performance and user experience
- Send order updates and, where you have opted in, promotional communications
- Comply with legal and security requirements
We do not use your personal information for any purpose beyond what is listed above without your consent.
3. How We Protect Your Information
We implement reasonable security measures to protect your personal data from unauthorized access, use, or disclosure.
Payment details are encrypted and processed securely through third-party payment providers. We do not store credit card information.
We do not sell, rent, or share your personal information with third parties except as necessary for order fulfillment, website operation, or legal compliance.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to support website functionality and improve your browsing experience. You can manage or disable cookies through your browser settings. Note that disabling cookies may affect some website features.
5. Third-Party Services
We work with trusted third-party providers including payment processors, shipping carriers, and analytics services. These providers are given access to your information only as necessary to perform their services and are required to handle it securely.
6. Your Rights
Under PIPEDA, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Withdraw consent for marketing communications at any time by clicking unsubscribe in any email we send
- Request details about how we handle your data by contacting us directly
To exercise any of these rights, contact us at support@homedude.ca.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Order records are retained for a minimum of 7 years in accordance with Canadian tax and accounting requirements.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The current version will always be available at www.homedude.ca/pages/privacy-policy with the date of last update shown above.
9. Contact
For privacy-related questions or requests: Email: support@homedude.ca Hours: Monday to Friday, 9am to 5pm ET A&E Innovation Inc. — Oakville, ON, Canada